Mail Order Telephone Order (MOTO)

The MOTO payment processing product enables merchants to accept card transactions via email or telephonically, without the cardholder being present at the time of the transaction. MOTO is an ideal virtual payment option for large call-centre operations, travel operators and restaurants that do home deliveries and need a hassle-free payment solution. It’s also suitable for mail-order companies.

  • Is MOTO right for you?
  • How MOTO work
  • Downloads
  • MOTO requires access to a telephone or a mobile phone, Internet connectivity, email access and a payment provider to connect your system to the bank
  • Customers contact you either telephonically, via mail order or via email to place an order or make a purchase
  • Using MOTO functionality, you are able to process payment for the transaction using the customer’s card information
  • Using an online portal, merchants configure the device to prompt for MOTO and then input the card details
  • MOTO transactions are completed online, with cardholders able to receive confirmation via their card provider
  • If MOTO is performed online via a PSP, no device is required
Download MOTO Brochure

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